Refund policy

Return & Refund Policy

At Monamir Jewelry, we want you to love every piece you purchase. If something isn't quite right, we're here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, your jewelry must be unworn, unused, and in its original condition and packaging. You must also provide your order number or proof of purchase.

To request a return, please contact us using the contact information provided on our website. Returns must be approved before items are sent back.

Non-Returnable Items

For hygiene reasons, all earrings are final sale unless they arrive damaged, defective, or incorrect.

Damaged or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photos of the issue.

We'll review the situation and arrange an appropriate resolution at no additional shipping cost to you.

Return Shipping

Customers are responsible for return shipping costs for standard returns, including changes of mind.

If an item arrives damaged or defective, or we send you the wrong item, Monamir Jewelry will cover the necessary return shipping costs.

Please contact us before sending anything back so we can provide return instructions.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process the refund.

Original shipping charges are non-refundable for standard returns, unless otherwise required by law.